Starting August 3, AVL’s customer service can be reached at the new phone number 07141 / 6890‑900. Email inquiries should be sent to: kundenberatung[at]avl-lb.de. AVL will use these contact details to provide advice, as usual, on topics related to its services or to answer general questions about waste disposal and prevention.
Old contact information will remain active temporarily
To ensure a smooth transition, the previous phone number and email address will remain active for the time being. Inquiries received via the old contact information will, of course, continue to be processed and forwarded internally. “It is important to us that our customers can reliably reach us at any time, even during the transition,” explains AVL Managing Director Tilman Hepperle. “That is why we have deliberately established a transition phase during which both contact channels will operate in parallel.”
AVL recommends adopting the new phone number and email address as soon as possible and updating existing records accordingly.
