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FAQ Volunteering

Frequently asked questions

Do you support the district of Ludwigsburg in caring for refugees or are you interested in this topic?

Then these pages are the right place for you. Here you will find further information on the subject of refugee work and volunteering.

We answer frequently asked questions that we receive in our advisory work. Do you have any other questions or suggestions? Then the staff at Koordinations- und Informationsstelle für Ehrenamtliche in der Flüchtlingshilfe will be happy to help you.

Questions and answers on the subject of healthcare for asylum seekers in the Ludwigsburg district can be found here.

Frequently asked questions and answers

Pro Asyl campaigns for the rights of refugees and migrants: "We help people seeking protection in the asylum process. We investigate human rights violations at the borders. And we fight for an open society in which refugees receive protection." You can find the latest information on political decisions and developments in refugees' countries of origin here.

The Baden-Württemberg Refugee Council is committed to refugees and a humane refugee policy. The association is the only independent and supra-regional network of local initiatives that work with and for refugees on a voluntary basis: "We support local refugee work by providing comprehensive information on the social and legal situation in Baden-Württemberg, on refugee policy and on the situation in the countries of origin."

You can subscribe to a very comprehensive and informative newsletter from both Pro Asyl and the Refugee Council BW.

The Baden-Württemberg State Ministry also offers a free newsletter via the internet portal www.fluechtlingshilfe-bw.de with up-to-date information, tips for working with refugees and reports on voluntary projects.
The website of the Federal Office for Migration and Refugees (BAMF) provides information from the federal government, for example on the asylum procedure and the rules of residence law.

The Baden-Württemberg Ministry for Social Affairs and Integration also provides up-to-date information on its website.

Are you interested in numbers?

You can obtain these from the State Statistical Office. Here you can search for topics or districts or take a look at the following statistics:

In addition to the necessary regular consultation with the social workers responsible in the respective accommodation, other contacts in the Ludwigsburg district are available to you.

More and more towns and municipalities are employing volunteer coordinators, refugee guides or integration officers. You can find your contact persons who can answer questions about the relevant municipality directly on site.

Diakonie and Caritas jointly finance the ecumenical asylum office, which advises and supports asylum working groups and groups of friends throughout the district. You can find more information on the services offered by the ecumenical specialist center as well as a wide range of current information on the topic of asylum here.

The homepage of the ecumenical asylum department now lists almost all the working groups and circles of friends in the district of Ludwigsburg, so that you can look for direct contact in your place of residence or desired location.

The Information and Coordination Office for Volunteers of the Ludwigsburg District Office is the interface between volunteers and the District Office and provides advice, for example, on projects involving more than one accommodation facility. You can find the contact details here.

Many municipalities have set up local clothing stores or integrated them into existing ones, often in cooperation with the Asylum Working and Friends Groups. See if you can find your municipality here or ask locally. Furniture can be handed in to the AVL second-hand department store and bought at a reasonable price.

Smaller and larger items as well as other offers of help can be offered via the internet portal "HelpTo" and thus coordinated in the district. Here you will also always find individual requests from people or on behalf of working groups and groups of friends seeking asylum. Perhaps you have something suitable to give away?

Thank you for your interest in volunteering. If you would like to volunteer in a shared accommodation facility or for refugees, please contact the social worker responsible in the respective accommodation facility (see also question and answer no. 5).

Please understand that, for data protection reasons, the district is not permitted to pass on any personal data to third parties. It is very important to us that all asylum seekers and refugees, regardless of nationality and religion, are treated equally and are subject to special protection.

As deadlines and laws often have to be observed, you should only ever carry out your work in close consultation with the responsible social workers. Stay in close contact and leave the responsibility for the case - for your own relief - to the full-time employee. He/she will be very grateful for your support, accept your suggestions and accompany you.

Have you observed things that make you feel insecure or worried because you have the feeling that a child's well-being could be at risk? If you are interested in reading up on the subject, you can obtain comprehensive information in the brochure "Child endangerment - recognizing and helping".

The brochure of the Child Protection Center Berlin is sponsored by the Federal Ministry for Family Affairs, Senior Citizens, Women and Youth and the National Center for Early Intervention.

Please be sure to speak to the responsible social worker. If you wish to register with the youth welfare office, please contact the youth welfare office of the Ludwigsburg district. You can find the contact details here.

Your direct contact and intensive discussions with refugees and asylum seekers are invaluable. Time and again you will meet people who have experienced terrible things and are under a great deal of stress. If you get the impression that a person needs more support, please speak to the responsible social worker first. Perhaps further steps have already been taken and help is in sight.

If you still have questions or would like to accompany the person in their search for suitable support, the following contact points are available to you:

Important note: Please avoid "self-experiments". Dealing with trauma is very complex and should be left to experts. In certain situations, you may be reminded of very stressful events, the consequences of which you are unable to deal with.

The services offered by the migration advice centers apply to all (newly) immigrated foreigners and ethnic German repatriates with "recognition", i.e. a residence permit. The youth migration services are specifically responsible for people up to the age of 27.

The following migration advice centers are available:

  • Migration counseling for adult immigrants of the AWO Ludwigsburg
  • Migration counseling for adult immigrants from Caritas
  • Migration counseling for adult immigrants of the German Red Cross
  • Migration advice from the Diakonie (Ludwigsburg District Deaconry Association)

The following youth migration services are available:

  • Youth migration services of the AWO Stuttgart
  • Caritas youth migration service / advice center for young immigrants

Working groups, church communities and other initiatives offer opportunities for meetings and discussions. There is also a wide range of food banks, clothes and second-hand stores in the district of Ludwigsburg. You can find an overview here:

Bietigheim-Bissingen

Clothes store

Farbstraße 17, Bietigheim-Bissingen

Opening hours:
Tue 10:00-12:00
Thu 14:00-16:00
Fri 14:00-16:00

Newfoundland

Freiberger Str. 51, 74321 Bietigheim-Bissingen

Opening hours:
Mon - Fri 10:00-18:00

Blackboard

Freiberger Straße 5, 74321 Bietigheim-Bissingen
Phone: 07142 7785 895

Opening hours:
Mon 10:30-16:00
Wed 10:30-16:00
Fri 10:30-16:00

Ditzingen

Clothing store

Gerlinger Str. 35, Dizingen
Mrs. Sigrid Achi
Phone: 07156 7981

Opening hours:
Mon 15:00-17:00 (except during school vacations)

Repair Café

Repairing electrical appliances, household items, clothing
Theodor-Heuglin-Schule
every 2nd Thursday of the month 16:00-19:30

Welcome Café

Treffpunkt Adler im Laien
Leonberger Straße 10, Ditzingen
every 1st Friday of the month 15:00-18:00

Gerlingen

DRK clothing store Gerlingen

Urbanstr. 3, 70839 Gerlingen

Acceptance:
Tue 9:00-11:00 a.m.
Thu 9:00-11:00 a.m. and 4:30-6:30 p.m.

Issue:
Mon and Wed 9:00-12:00
Tue 15:00-18:00

Kornwestheim

Martinistüble

Karl-Joos- Straße 10, 70806 Kornwestheim
Phone: 07154 13590

Opening hours:
Wed 14:30-17:00
Fri 14:30-17:00

Second Love

Fashion, furniture and other beautiful things
Karlstraße 32, 70806 Kornwestheim

Opening hours:
Tue - Fri 10:00-18:00

Ludwigsburg

Bebek meeting place

Open international parent-baby get-together
Asperger Straße 43, 71634 Ludwigsburg
every 1st Wednesday of the month 10:00-12:00

Café International

Offer of the Ecumenical Asylum Working Group - City of Ludwigsburg

  • Hermann-Hagenmayer-Straße 4 (at Jäger Verkehrslinien),
    71636 Ludwigsburg
    Fri 14:30-17:00
  • In the Life Center, Siegesstr. 3, 71636 Ludwigsburg
    Fri 14:30-17:00
  • Community Center Rudolf-Greiner-Str. 29, 71638 Ludwigsburg-Oßweil
    Fri 15:30-18:00
Café Vis à Vis

Meet and chat over coffee and tea
Am Stadtkirchenplatz 2 / in the community rooms, 71634 Ludwigsburg
Thu 13:30-15:30

Café Wunderbar

Tuesday breakfast "Plus" for one euro
In the house of the Catholic Church, Am Marktplatz 5, 71634 Ludwigsburg

Diakonie furniture store "Hab & Gut"

Netzestraße 9, Ludwigsburg Grünbühl
Julia Ströbele, cell phone: 0176 11954233

Opening hours:
Mon + Thu 13:00-18:00
Please contact Ms. Ströbele before dropping off.

Second-hand store - Karlshöhe

Königinnenallee 62, 71638 Ludwigsburg

Opening hours:
Tue 10:00-12:00 and 16:00-18:00
Wed 16:00-18:00, Thu 16:00-18:00
Fri 13:00-15:00
Sale every first and last Saturday of the month 10:00-12:00

AVL used goods department store (furniture only)

Maybachstraße 10, 71634 Ludwigsburg

Opening hours:
Tue - Fri 9:00-12:00 and 13:00-17:00
Sat 9:00-13:00

Lucky find

Electrical appliances, crockery and similar items for the home
Oststraße 15, 71638 Ludwigsburg

Opening hours:
Tue 10:00-13:00 and 14:00-18:00
Wed 10:00-13:00, Thu 10:00-13:00 and 14:00-18:00
Fri 10:00-13:00 and 14:00-18:00

Grünbühler Lädle

Donaustraße / Ev. Martinsgemeinde parish hall / UG

Opening hours:
Mon 15:00-17:00

Hirschberglädle

Neue Weingärten 18, 71634 Ludwigsburg - Eglosheim
Phone: 07141 9745-8945

Opening hours:
Tue 10:30-13:00
Thu 14:30-16:30

Me and you

Offer of the Kinderschutzbund
Playful language development for 3-6 year old children with their mothers

  • Am Sonnenberg 20, 71638 Ludwigsburg
    Mon and Tue 14:30-16:00
  • Hermann-Hagenmayer-Straße 4 (at Jäger Verkehrslinien),
    71636 Ludwigsburg, Thu 13:30-15:00
  • In the Life Center, Siegesstraße 3, 71636 Ludwigsburg
    Thu 13:30-15:00
INVITARE baby meeting

Mothers and fathers with their children aged 0-12 months
Mörikestraße 118, 71636 Ludwigsburg
Phone: 07141 922778

Opening hours:
Thurs 09:30-11:00am

Invitare store

Leonberger Straße 20, 71638 Ludwigsburg

Opening hours:
Mon 10:00-12:30
Tue - Thu 10:00-12:30 and 14:30-18:00
Sat 10:00-12:30

Caritas clothes box

Eberhardstraße 29, 71634 Ludwigsburg

Opening hours:
Mon 9:00-12:00
Thu 14:00-16:00

Multi-generation house - children and family center

Weichselstraße 10-14, 71638 Ludwigsburg
Every 2nd Wednesday of the month 10:00-14:00 Open women's breakfast
Tuesdays Open meeting place for young and old with various offers

Lunch at the Haus der Kirche und Diakonie

Untere Marktstraße 3, 71634 Ludwigsburg
Thursdays 12:00-14:00

Lunch at the multi-generation house

Weichselstraße 10-14
71638 Ludwigsburg
Mon, Wed and Fri 11:30-13:30

LudwigsTafel

Lindenstraße 25, 71634 Ludwigsburg
Phone: 07141 926-473

Opening hours:
Mon and Thu 13:30-17:00
Tue - Fri 10:30-15:30

Bargains and snacks

Secondhand with meeting café
Sophie-Scholl-Haus 5, 71634 Ludwigsburg

Opening hours:
Mon 10:00-14:00
Wed 10:00-17:00
Fri 10:00-17:00

Caritas social department store

Second-hand store for families
Solitudestraße 5, 71638 Ludwigsburg

Markgröningen

Café Zuflucht

Open meeting
At the meeting point Ostergasse 7, 71706 Markgröningen
Thu 14:30-16:00

Carima

The somewhat different clothes store
Ostergasse 16, 71706 Markgröningen

Acceptance:
Mon 9:30-11:30 and 18:00-19:00

Sale:
Tue and Thu 9:30-11:30am and 4:00-6:00pm
every 1st Saturday of the month: 9:30-11:30am

Pleidelsheim

FC Doppelpass

international soccer
Artificial turf pitch GSV Pleidelsheim e. V.
Blumenstraße 44, 74385 Pleidelsheim
Contact: Mr. Samuel Hartmann

Fr 16:30-18:00

Remseck am Neckar

Kleiderstüble of the Remseck parishes

Wasenstraße 69, Remseck (Neckargröningen)
Ms. Hüppop, phone: 07146 68 23
Ms. Eichinger, phone: 07146 59 06

Opening hours:

Mon 16:30-18:30 (for young families and single parents)
Wed 16:30-18:30 (for everyone)
Sat 09:00-10:00 (accepting donations of clothing and household goods in very good condition)
Closed during school vacations

Steinheim

Steinheimer Lädle

Clothing, household items and more
Ludwigsburger Straße, 71711 Steinheim an der Murr (former Gross department store)

Opening hours:
Wed 14:00-17:00 and Sat 9:00-12:00

Vaihingen an der Enz

Table

Heilbronner Str. 20, 71665 Vaihingen

Opening hours:
Tue 14:00-16:00
Thu 14:00-16:00

Volunteers who work for the district are insured under the district's liability insurance. This insurance applies to volunteers who work in temporary accommodation and have presented themselves to the responsible social services department.

Damage to private vehicles is only insured if it is a business trip approved by the district office. Approval must be obtained before the start of the journey. If you have any questions, please contact the responsible social services department.

Associations, local authorities, churches and other sponsors of work and friendship groups are themselves responsible for checking and ensuring additional insurance cover.

Liability and accident insurance cover is also provided by the Landesnetzwerk Bürgerschaftliches Engagement Baden Württemberg. However, this insurance cover is only subsidiary. This means that any other existing liability insurance must be taken out in advance in the event of a claim. For this insurance, the activity must take place in legally dependent structures. In this respect, clubs, associations, limited liability companies, foundations, etc. are not released from their obligations here either. In the event of a claim or if you have any questions about this insurance cover, please contact the insurance service provider, Ecclesia GmbH.

In principle, anyone can volunteer to run German language courses for asylum seekers living in the shared accommodation facilities in the Ludwigsburg district. Anyone wishing to receive an expense allowance only needs to provide proof of a sub-threshold qualification. A qualification can be acquired free of charge via a training course at the Schiller Adult Education Center. There are also a few other minimum requirements that must be met.

Further information on the requirements can be found in the following PDF file. The accounting form is available for download in Excel format:

The aim of the Ludwigsburg district is to ensure that all new immigrants are integrated into society by learning German. The district has therefore set itself the task of providing as many people as possible with a language course.

Refugees who do not have access to a BAMF integration course or DeuFöV courses have the following options:

  • Attend an initial orientation course (EOK, offered by the BAMF)
  • You can attend a language course offered by volunteers
  • Learn German independently with the help of offers and teaching materials from the city library or by using online offers
  • Under certain conditions, this target group can also attend a state-funded VwV German language course. The applicant should contact the social worker responsible for this. Entry requirements and further information on this language course can be found here.