"The benefits and responsibilities system for young people with a (potential) disability is complex and confusing. It is our job not to leave families alone here," emphasizes District Administrator Dietmar Allgaier. The procedure pilot offers concrete support in claiming integration assistance - starting with advice on possible benefits and responsibilities, assistance with applications and personal accompaniment to appointments.
One of the unique selling points of the procedural guide is her special focus on the interface between child and youth welfare and integration assistance, explains procedural guide Marion Lipinski. "The transitions and boundaries between these two systems are often not transparent for those seeking help. This is where we can make a real difference through targeted support and mediation," says Lipinski.
Structural advice and networking
The service is aimed at young people up to the age of 27 and their parents or legal representatives. The focus is on providing targeted support to avoid being "passed on" between authorities and instead to enable a direct connection to suitable service providers. In addition to providing advice on individual cases, the process pilot is also tasked with advising the local youth welfare organization on the further development of inclusive services at a structural level. This is done on the basis of the findings from the advisory practice.
As a staff unit, the process pilot is located directly with the head of the department and works independently in individual cases. The emphasis was placed on accessibility that is as barrier-free and low-threshold as possible: consultations can take place in person at the district office, digitally or, if desired, at home. The first consultations have already taken place and more are being requested.
"A counseling service can only be successful if it is known - especially by the target group," explains Lipinski. The initial focus was on internal publicity within the social services department. Further public relations work will follow, including network meetings with schools, advice centers and the presentation of the service on the homepage and in a flyer.
