DE-Mail is a separate nationwide mail system. Communication between an e-mail address and a DE-Mail address is generally not possible. A mailbox is only set up after the provider has established a clear identity (e.g. postal identification procedure, electronic ID card).
Secure login is possible with an electronic ID card, electronic residence permit or with a PIN, which is sent to the user as an SMS when logging in, thus ensuring the user's identity.
Please note that, due to a change in the law, the District Office can no longer accept appeals (objections or appeals) electronically via the De-Mail channel.
De-Mail shutdown for all De-Mail addresses on 31.12.2026
Please continue to contact us via www.service-bw.de.
