"The number of complaints at the AVL Service Center is falling slightly, which is basically a good sign. Nevertheless, I expect things to return to normal as soon as possible," says District Administrator Dietmar Allgaier on the ALBA announcement. AVL continues to support ALBA as best it can.
The large residual waste containers (so-called 4-wheel containers), which can also be collected from the container site at the customer's request subject to certain local conditions, are still causing somewhat greater problems. Last year, AVL wrote to all of these customers asking them to specify the exact location. All feedback received by AVL was immediately made available to ALBA, but according to feedback from citizens, the implementation is not yet working satisfactorily. AVL has expressly drawn ALBA's attention to these tours once again.
