District Administrator Dietmar Allgaier: "We are working flat out to find a solution so that we can offer the services of the district administration office to our citizens again as quickly as possible. Thanks to the good cooperation and support from the IT service provider PiraCon, the IT staff of the District Office, the Baden-Württemberg Cyber Security Agency, Komm.ONE and the State Office of Criminal Investigation, we were able to prevent the worst from happening. However, security remains our top priority, which is why we are currently unable to say when the systems will be back online."
It is not yet clear when the investigations will be completed, which is why all customer areas of the district administration office and its branch offices with digital applications, such as vehicle registration, the driving license office, the asylum department, the immigration office and the job center, will remain closed until further notice. Analogous appointments, for example debt counselling, the youth welfare office, the naturalization office as well as conferences, events or job interviews in the district building will continue to take place. It remains to be seen when full public access can be resumed. Efforts are being made to restore services on the basis of a priority list.
