However, the AVL ServiceCenter can be contacted by email during normal opening hours. Citizens can take care of important matters, such as complaints about waste that has not been emptied, via the customer portal at www.avl-lb.de/kundenportal.
The AVL head office at Hindenburgstr. 30 in Ludwigsburg can only be reached to a limited extent on January 2, 2026. Calls cannot be answered due to maintenance work on the telephone system. The building will also be closed to visitors on this day.
However, the AVL ServiceCenter can be contacted by email during normal opening hours. Citizens can take care of important matters, such as complaints about waste that has not been emptied, via the customer portal at www.avl-lb.de/kundenportal.